Memberia Privacy Policy
Last Updated and Effective Date: This policy is effective as of December 9, 2025, when the Memberia application or website was published and made available, and covers current standards as of 2025.
As Memberia ("Application", "Platform" or "We"), we provide a platform that facilitates management between businesses such as gyms, libraries, coworking spaces, clubs, and training centers, and their members. We respect your privacy and process your data only within the limits necessary for the service to function.
This Privacy Policy explains how your data is processed when you use the Memberia ecosystem (Mobile Application and Web Panel) managed by Ismail Tahir.
1. How the Service Works and Scope of Data Processing
Memberia's main purpose is to digitize membership management. Our data processing activity is limited to the following workflow:
Mobile Application (For Members)
Allows users to authenticate and generates a personalized dynamic QR code/barcode for entry to businesses. It also displays events created by the business and check-in history.
Web Application (For Businesses)
Enables business administrators to manage check-in/check-out operations by scanning the QR code in members' mobile applications and to monitor membership statuses.
2. Information We Collect
We collect minimal data to provide the service:
A. Information Collected from Members (Mobile App Users)
Identity and Account Information:
Email address and password you set (via Firebase Authentication) required to log into the application. First and last name for your profile.
Membership Data:
Membership type, start and end dates defined by the business you are a member of.
QR/Barcode Data:
Digital codes generated instantly on your device by the system to verify your identity.
B. Information Collected from Businesses (Web Panel Users)
Corporate Information:
Business name, authorized contact information, and event/announcement content entered into the system.
C. Technical and Automatic Information
Transaction Records (Logs):
Check-in/check-out timestamps created when a QR code is scanned from the web panel, and the location where the transaction took place (business branch).
Device Information:
Device model and operating system version for troubleshooting and security purposes.
3. Infrastructure and Third Parties (Firebase)
Memberia uses the Firebase infrastructure provided by Google for secure storage of your data and authentication processes.
Firebase Authentication:
Your login operations and account security are provided through this service. Your passwords are stored encrypted in Firebase's secure infrastructure, not on our servers.
Firebase Realtime Database:
Your membership status, QR code data, and check-in history are stored in these cloud databases.
Your data is transmitted to these services only for Memberia to function (e.g., generating and verifying QR codes); it is never sold to third parties for marketing or advertising purposes.
4. How We Use Your Information
Collected data is used only for the following functional purposes:
- QR Code Generation:To generate a unique identity code for you in the mobile application.
- Verification (Check-in):To record your entry/exit to the business by scanning this code through the web application.
- Information:To show you events, announcements organized by the business, or your own entry history through the mobile application.
- Security:To prevent unauthorized access to your account.
Important Note: Your data is not used for user profiling, ad targeting, or data mining purposes.
5. Information Sharing
Your data is shared only with the following parties due to the nature of the service:
- The Business You Are a Member Of: The gym, library, or office you check into using Memberia views your name, surname, membership status, and check-in/check-out times in their management panel (Memberia Web App).
- Legal Requirements: May only be shared with authorized public authorities in case of a court order or legal obligation.
6. Mobile Application Permissions
The mobile application may require the following permission to perform its functions:
Notifications:
Used to inform you about your membership status or business announcements.
7. Data Security and International Transfer
Your data is protected with industry-standard encryption methods (SSL/TLS). Since Memberia uses Google Firebase as a global infrastructure provider, your data may be stored on secure servers outside your country (Firebase servers). This is a technical necessity for the service to operate seamlessly and securely.
8. Account Deletion and Your Rights
Users can delete their accounts on Memberia at any time. When the account is deleted:
- • Your personal data is removed from the system.
- • Historical anonymized statistical data (e.g., anonymous data like "how many people entered the gym today") may remain in business reports.
You can contact us for requests to access, correct, or delete your data.
9. Contact
For questions about our privacy policy or your data, you can contact us through the request a call section or at memberiapro@hotmail.com.